Delivery Information

How much is the delivery fee?

Each product has a specific delivery fee which can be viewed in your Shopping Cart before checkout. 

Where do you deliver to?

We deliver to all cities and towns within the South-African borders.

There may occasionally be a remote or high-risk area that may not be serviced by our couriers,

but in these isolated cases, we will contact the customer to make alternative arrangements

before the order is dispatched.

When will my order be delivered?

Orders are usually dispatched on the first business day after payment has cleared. 

Thereafter, it takes approximately 4 to 5 working days for delivery to occur.

The exact time frame will depend on factors such as the exact location of delivery and size of the order. 

Deliveries occur on weekdays within normal business hours (public holidays excluded).   

Who will deliver my order?

Pure Water 4 Life makes use of reliable contracted third-party couriers with a

national delivery network.

Where do you deliver to?

We deliver to all cities and towns within the South-African borders.

There may occasionally be a remote or high-risk area that may not be serviced by our couriers,

but in these isolated cases, we will contact the customer to make alternative arrangements

before the order is dispatched.

How will I know when my order is on its way?

Our office will email tracking details to you as soon as your order has been dispatched.

The tracking number may be used to track your parcel directly with the 3rd party courier or with our office.

This can be done telephonically or on the relevant websites.